Citi’s Paperless Push One Year Later
What Happened to the Double-Dippers? In early November 2023, Citi launched a controversial program targeting a specific […]
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Bills & Statements
The Decline of Legacy CCM and the future of Print Service Providers in the U.S.
A Pivotal Year for Customer Communications Management 2024 has marked a significant shift in the landscape of customer communications, and
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Navigating the Digital Shift In Transactional Customer Communications
As the global pandemic recedes, its impact on transactional communications remains profound. We’ve entered an era where digital adoption has
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Future of Transactional Mail
2022 USPS Household Diary and the Future of Transactional Mail: How Politics Could Impact the Decline of Printed and Mailed
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